All OVIRO Features
The complete list of Oviro's 34 features (self-hosted), split into two groups: Standard and Advanced.
Products (PIM)
Set up and manage product information, categories, attributes, and variants.
- Product information & variants
- Categories, brands, collections
- Variant-defining attributes & extended attributes
- Units of measure (UOM), pricing policies
- Combo products
Orders (OMS)
Centralize orders from every sales channel and track payment and delivery status.
- Centralized multi-channel order management
- Manual order creation across channels
- Payment & delivery status tracking
- E-invoice linking
- Return request handling
Warehouse & Inventory (WMS)
Track stock by warehouse, manage warehouse locations and transfer stock between branches.
- Stock by warehouse
- Warehouse location management
- Stock transfers between warehouses
- Stock counting & inventory adjustments
- Stock-in and stock-out slips
Point of Sale (POS)
In-store selling with sales shifts, automatic promotions, and multiple payment methods.
- In-store sales, sales shifts
- Cart with automatic promotion/coupon application
- Multiple payment methods (QR, card, points)
- Secondary display screen
- POS setup & devices
Website eCommerce
A public storefront with cart, checkout, online payment, and SEO optimization.
- Storefront website with search & filters
- Flash sale, coupons, shopping cart
- Online payment, order lookup
- Template designer, website menu
- SEO optimization
Multi-channel Marketplaces
Pull orders and products from Shopee and TikTok Shop into the OMS via webhooks, plus Excel import for customers and products.
- Receive orders via webhook: Shopee, TikTok Shop
- Import customers and products from Excel files
- Pull marketplace products and map SKUs
- Webhooks & sync logs
Customers (CRM)
Manage profiles, customer groups, loyalty points, and delivery addresses centrally.
- Customer profiles & groups
- Delivery addresses
- Automatic customer tier ranking
- Points accumulation & points-based payment
Promotions
Set up discount programs, Flash Sales, coupons, and track redemption performance.
- Product discounts & quantity-based discounts
- Flash Sale, free gift with purchase
- Coupons & order discounts
- Shipping fee discounts
Customer Service
Handle returns, warranty, product reviews, and multi-channel customer notifications.
- Return / exchange requests
- Warranty / repair
- Product & order reviews
- Notifications via Email, Zalo ZNS, App
Purchasing
Manage suppliers, create purchase orders, and plan orders efficiently.
- Supplier management & purchase pricing
- Purchase orders (PO)
- Order planning
- Cancel confirmed purchase orders through approval
E-Invoice
Issue and manage e-invoices, integrated directly with MISA, Viettel, and Matbao.
- Invoice requests & pending queue
- Integration with MISA, Viettel, Matbao…
- Invoice issuance settings
CMS & Landing Page
Build landing pages and manage banners, news, and website content — no coding required.
- Drag-and-drop Landing Page Builder
- Automatic SEO optimization (Meta, Sitemap)
- Banner & ad management
- Blog/News article management
Reports & Analytics
Track revenue, inventory, cash flow, and business performance through reports aggregated from your operational data.
- Order (GMV) & revenue statistics
- Purchasing & customer statistics
- Inventory & cash flow statistics
- Profit margin analysis
HR & Permissions
Manage employees, access permissions, and office/branch structure.
- Employee management
- Detailed access permissions
- Office / branch management
Integration & API
Connect external systems via API, webhooks, and platform operating tools.
- API keys & webhooks
- Multi-channel notification engine
- Admin API, storefront API (headless ecommerce)
- Activity Log, Cron Scheduler
Finance & Accounting
Manage receivables/payables, cash flow, cost of goods, and in-depth profit reports.
- Customer & supplier receivables/payables
- Cash flow journal, payment gateway reconciliation
- Cost of goods sold (COGS)
- Profit analysis by order and product
AI & Automation (AI Suite)
Automate content, product photos, and customer care with artificial intelligence.
- AI Tools for text suggestions (PIM, CMS, Promotions)
- AI Photo Studio — generate product images
- AI Chatbot (RAG over your business data)
- AI auto-reply for Chat/LiveChat
Advanced Fulfillment — Pick-Pack-Ship
Standardize picking, packing, and dispatch workflows for high-volume batches.
- Pick lists & batch picking
- Packing
- Dispatch (carrier handoff)
- Pick-Pack-Ship performance statistics
Advanced Receiving & Stock-in
Tightly control the process from supplier receiving to accurate stock-in.
- Receiving workflow from suppliers
- Stock-in against receiving slips
- Receiving progress tracking
- Reconciliation with purchase orders (PO)
Omnichannel Chat
Bring conversations from website, Facebook, and Zalo into one place for faster replies.
- Centralized multi-channel chat center
- LiveChat widget on the website
- Facebook Fanpage & Zalo OA connections
- Conversation categorization, message templates
Quotation & B2B Pipeline
Create quotes, convert them into orders, and track B2B sales opportunities.
- Create quotations for customers
- Convert quotations into orders
- Track the sales opportunity pipeline
- Fits B2B / project-based selling models
Customer Prepaid Wallet (Balance)
Customers top up in advance and pay with their balance at the POS or website; every transaction is recorded in the customer's balance ledger.
- Record credit transactions: top-up, use, adjust
- Full transaction history with notes; amounts locked once saved
- Entirely separate from loyalty points
- Online self-service top-up with discount tiers, and pay orders from the balance at POS and website
Affiliate Marketing
Manage a network of affiliates, referral codes, and commissions by rate.
- Partner & partner-group management
- Referral codes & commission rates
- Affiliate transaction tracking
- Periodic commission payouts
Delivery & Shipper Fleet
Manage your in-house shipper fleet, delivery trips, and shipment tracking on the map.
- Delivery map & route planning
- In-house shipper & depot management
- Track shipments and delivery trips on the map
- Movement logs
Session Commerce & Supply Planning
Aggregate order demand by session and build order plans and supply plans.
- Session-based ordering (order window)
- Demand aggregation (demand planning)
- Supply planning & POs per supplier
- Session-based selling on the website
Catch-weight Goods
Sell and manage inventory for goods priced by actual weight.
- Catch-weight product setup
- Catch-weight selling at POS
- Receiving & stock counting by weight
- Catch-weight return handling
RFID Technology (POS & Kiosk)
Scan carts with contactless RFID readers at the POS and Kiosk.
- RFID cart scanning at POS
- Desktop and handheld RFID readers
- Reader connection through a local WebSocket service
- RFID Live Cart on Kiosk
Self-service Kiosk
Let customers scan, pay, and get a receipt themselves — no staff required.
- Self-checkout in-store
- RFID & barcode scanning integration
- Electronic payment at the kiosk
- Automatic receipt printing
Service Booking
Manage services, resources, and appointments for schedule-based businesses.
- Booking service groups & packages
- Resource & staff management
- Appointments & usage limits
- Month/week calendar view by appointment status
Court Booking
Book sports courts by time slot with flexible pricing and a dedicated operating calendar.
- Booking in 30-minute time slots
- Slot-based pricing & price overrides
- Court calendar & closure days
- Booked-slot table for cross-checking
Cash & Reconciliation
Manage cash drawers, bank accounts, receipt and payment vouchers and statement reconciliation on one unified cash ledger.
- Cash accounts: cash drawers, banks, funds held by partners
- Receipt and payment vouchers, one-step transfers
- Payment requests with approval, cash count
- Import bank statements and partner statements for reconciliation
- Period close and income & expense reports
Project Finance
Track estimates, purchasing, receivables/payables and cash flow for each construction project.
- Projects, business plans, members
- Purchase requests, purchase orders and receiving by project
- Supplier payables, customer receivables and collection reminders
- Project credit limits
- Reports on cash flow, materials, debt aging and costs
Approvals
Design request templates and multi-step approval workflows, attached to business processes across the system.
- eForm templates with customizable fields
- Versioned policies and multi-step approval workflows
- Inbox: awaiting my approval, submitted by me, handled by me
- Attach to purchasing, payment requests and projects
- Configuration change log
Recurring Orders
Automatically create orders on a schedule for repeat customers.
- Configure order creation by period
- Draft order each period, which can be postponed or canceled
- Place orders automatically on schedule
- Customers self-manage on the website
Feature list may vary depending on deployment version and system configuration.