Order fulfillment & logistics
Run the full last mile: from approved warehouse release to delivery at the customer's door. Speed up pick-pack-ship, cut wrong deliveries, and control shipping cost per order.
Slow picking, packing mistakes, and missed SLAs — every return burns shipping fees and customer trust. The pain multiplies during flash sales.
Increase throughput, reduce wrong or late deliveries, and control shipping spend order by order.
Core capabilities
End-to-end pick-pack-ship - from smart routing through delivery tracking and returns.
Shipment routing
Detect stock across warehouses and branches, choose the optimal ship-from location, and support split shipments.
Standardized pick & pack
Wave picking batches orders for 3-5x productivity; barcode scans confirm each item.
3PL integration
API connections to GHN, GHTK, ViettelPost, J&T, Ninja Van — compare rates and create waybills in one place.
Delivery tracking
Webhooks for real-time status updates; sync tracking to the Customer Portal.
Returns handling (RTO)
Capture return reasons, reconcile return shipping fees, and feed WMS for automatic receipt of returned goods.
Feature details
Everything to complete an order, grouped by function.
Shipment routing
Auto-select the warehouse closest to the customer — lower shipping cost, faster delivery.
- Detect stock across warehouses/branches and pick the optimal origin
- Split fulfillment when products ship from multiple locations
- Track progress per warehouse on a single screen
Pick & pack
Batch many orders into one pick run — staff visit each aisle once.
- Wave picking: combine single-line picks into shared pick lists, 3-5x productivity
- Barcode/QR scan per item — fewer mispicks
- SLA warnings: clear visual flags for orders nearing promised delivery time
3PL carrier integration
Create waybills and print labels inside Oviro — no logging into carrier portals.
- API integration: GHN, GHTK, ViettelPost, J&T, Ninja Van
- Rate shopping: suggest the cheapest or fastest carrier
- Print A6 labels directly — status flows back to OMS automatically
Delivery tracking
Know where every waybill is — spot issues before the customer complains.
- 3PL webhooks: real-time status updates
- Sync tracking to the Customer Portal for self-service lookup
- Alerts when a shipment
- has had no status updates for too long
Returns (RTO)
A clear process for failed deliveries — returned goods do not disappear in transit.
- Return reasons (refused, wrong address, pickup point expiry)
- Reconcile return shipping fees with the carrier
- WMS integration to receive returns and update stock automatically
Order processing flow
From warehouse release to package delivered.
Receive release to ship
OMS approves the order and sends a ship request to Fulfillment.
Route
Choose the warehouse or branch closest to the customer.
Pick & pack
Pick, scan to confirm, pack cartons.
Carrier handoff
Call APIs to create waybills, print labels, hand to the carrier.
Track & resolve
Track delivery and handle returns (RTO).
Receive release to ship
OMS approves the order and sends a ship request to Fulfillment.
Route
Choose the warehouse or branch closest to the customer.
Pick & pack
Pick, scan to confirm, pack cartons.
Carrier handoff
Call APIs to create waybills, print labels, hand to the carrier.
Track & resolve
Track delivery and handle returns (RTO).
Fits every operating model
Flexible fulfillment — from small businesses to large retail chains.
Flash sale & mega campaigns
Warehouses handling 5-10x normal volume. Wave picking batches hundreds of orders, barcode confirmation stays accurate, and rate shopping picks the right 3PL automatically.
Multi-warehouse operations
Stock spread across many sites. The system routes to the nearest ship point, splits orders when needed, and centralizes progress tracking.
Omnichannel retail
Orders from web, marketplaces, and in-store POS share one standardized pick-pack-ship flow, with tracking synced for customers.
Why choose Oviro Fulfillment?
Oviro separates Fulfillment from WMS and OMS - each module owns its domain. That is the composable commerce architecture used by leaders like Shopify Plus and Oracle Commerce, so you scale reliably when order volume jumps 10x.
Accelerate pick–pack–ship today!
Standardize fulfillment, connect 3PL carriers, and control delivery on every order — ready to scale for flash sales and peak campaigns.
